Lifecheq is a fintech business operating in South Africa, specialising in personal finance. Our unique holistic approach to financial advice, combined with our market-leading advice platform, has redefined the category. We operate one of the fastest-growing and largest financial advice platforms in the mass affluent market. Our technology touches consumers, financial advisors, and large financial institutions. Our mission is to give everyone access to high-quality, personalised, and holistic financial advice.
In this role, you will work on our advisor platform to better serve advisors and their managers by streamlining their workflows and improving their overall experience.
Closely collaborate with product managers, developers, and other designers to turn designs into working features that meet the squad’s objectives and key results (OKRs).
Identify pain points and simplify complex processes so financial advisers can focus more on clients and less on admin, and sales managers can manage teams effectively and make well-informed strategic decisions.
Improve workflows such as lead management, prospecting, client management, fulfilment, approvals, policy servicing, and reporting.
Regularly engage with advisors and sales managers to understand their challenges and identify opportunities for improvement.
Plan and conduct usability tests to identify what works and what needs improvement.
Leverage user data and behavioural insights to refine and enhance designs.
Create wireframes, prototypes, and high-fidelity UI designs.
Collaborate with the design team to ensure consistency, usability, and a cohesive experience across products.
Contribute to the design system, ensuring scalable and reusable components.
Ensure designs meet both business goals and user needs while delivering a smooth, intuitive experience.
3-5 years of experience in a Product/UX Designer role, with a strong understanding of user-centered design principles.
Portfolio showcasing end-to-end design work, from research and wireframing to high-fidelity UI design.
Solid knowledge of Figma and modern design collaboration tools.
Team spirit; strong interpersonal and communication skills to collaborate with various stakeholders.
Proficiency in articulating and presenting design decisions, backed by research and data.
Experience in an Agile environment, working closely with cross-functional teams.
A problem-solving mindset and the ability to balance user needs with business objectives.
Good time-management skills.
Experience in the fintech industry is a bonus but not required.
Remote-first work environment with regular get-togethers for Cape Town-based team members.
Medical aid and insurance contributions.
Paid maternity leave.
Dedicated work wellness days.
Flexible working hours to support work-life balance.
An opportunity to grow with one of South Africa's leading fintech companies—your career trajectory grows as we scale.